> ## Documentation Index
> Fetch the complete documentation index at: https://trakkr.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Teams

> Collaborate with your team by sharing access to all your brands. Invite colleagues to view data, manage brands, and work together on AI tracking.

<Info>
  Teams is available exclusively on the Scale plan. [Upgrade to unlock](/plans) unlimited team members and collaborative features.
</Info>

Teams enables seamless collaboration by allowing you to share your Trakkr account with colleagues. All team members get access to the same brands, reports, and data - perfect for agencies, marketing teams, and organizations tracking multiple brands together.

## How Teams Work

When you create a team, you become the **Owner** - maintaining control over billing and critical account functions. You can then invite unlimited team members as either **Admins** (who can manage everything except billing) or **Viewers** (who have read-only access).

All team members share the same brand list, ensuring everyone works with consistent, synchronized data.

## Team Roles & Permissions

| Permission               | Owner | Admin | Viewer |
| ------------------------ | ----- | ----- | ------ |
| View all brands & data   | ✅     | ✅     | ✅      |
| Create & edit brands     | ✅     | ✅     | ❌      |
| Manage prompts & reports | ✅     | ✅     | ❌      |
| Invite team members      | ✅     | ✅     | ❌      |
| Change member roles      | ✅     | ✅     | ❌      |
| Remove team members      | ✅     | ✅     | ❌      |
| Delete brands            | ✅     | ❌     | ❌      |
| Access billing           | ✅     | ❌     | ❌      |

## Setting Up Your Team

### Create Your Team

Navigate to [**My Account**](https://trakkr.ai/account) → **Team** tab to get started.

**Steps:**

1. **Name Your Team** - Enter a team name that represents your organization or group
2. **Automatic Setup** - You become the team Owner with full control over billing and team management
3. **Start Inviting** - Add team members immediately - there's no limit on Scale plans

### Invite Team Members

Owners and Admins can invite new members from the Team page.

**Steps:**

1. **Enter Email** - Add the email address of your colleague
2. **Choose Role** - Select Admin for full management access, or Viewer for read-only access
3. **Send Invite** - They'll receive an email with a secure link to join your team

> **Info:** Invitations expire after 7 days. You can resend or cancel pending invites anytime.

## Joining a Team

### For New Users

If you don't have a Trakkr account yet:

1. Click the invitation link in your email
2. Create your account with the invited email address
3. You'll automatically join the team with access to all shared brands

### For Existing Users

> **Warning:** Joining a team replaces your individual brand list with the team's shared brands. Your personal brands won't be deleted but will no longer be accessible while you're part of a team.

1. Click the invitation link in your email
2. Review the team you're joining
3. Accept to sync with the team's brand list

## Managing Your Team

### Team Overview

The Team page displays:

* **Active members** with their roles and join dates
* **Pending invitations** waiting for acceptance
* **Quick actions** to manage members (Owner only)

### Member Management

**For Owners:**

* Change any member's role between Admin and Viewer
* Remove members who immediately lose access
* Cancel pending invitations

**For Admins:**

* Invite new Viewers (cannot invite other Admins)
* View team roster and activity

### Brand Synchronization

All team members work with the same synchronized brand list:

* When the Owner adds a brand, it appears for everyone
* Brand selections are individual - each member can work on different brands
* Changes to brand settings affect all team members instantly

## Best Practices

### Role Assignment

Grant Admin access only to those who need to manage brands and settings. Use Viewer role for stakeholders who need visibility but not control.

### Onboarding

Add context when inviting members - let them know which brands they'll be working with and their expected responsibilities.

### Access Control

Regularly review your team roster. Remove members who no longer need access to maintain security.

### Communication

Coordinate brand management changes with your team to avoid conflicts when multiple Admins work simultaneously.

## Limitations

* **Owner role cannot be transferred** - the account creator remains the Owner
* **One team per user** - you cannot be part of multiple teams simultaneously
* **Scale plan required** - Teams feature is not available on Starter or Growth plans

***

## Related Links

* [Upgrade to Scale Plan](/plans) - Unlock unlimited team members and collaborative features
* [Account Settings](/account-management) - Learn about other account management features and settings